Peak

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Description

Peak author Chip Conley, founder and former CEO of one of the world’s largest boutique hotel companies, turned to psychologist Abraham Maslow's Hierarchy of Needs to show the importance of connecting with employees. Effective leaders look to satisfy the higher needs of employees, engaging the full person. Conley applies Maslow’s hierarchy to managing people to show how pay and benefits, recognition, and helping employees find meaning at work can lead to loyalty and inspiration. 

8 CE Credits

Learning Objectives

1. Explain how Maslow’s hierarchy corresponds to helping employees find meaning in work. 

2. Name the three levels of the employee pyramid.

3. Explain why William James’ notion of appreciation is important for employees.

4. Identify the most effective ways of offering recognition.

5. Describe strategies to create a sense of meaning at work for all employees.